Returns & Exchanges

At EZINK™, we want you to feel confident in your beauty routine, which is why we offer a 30-day satisfaction guarantee on all our skincare and cosmetic products. If you are not completely satisfied with your purchase, we provide easy returns and exchanges to ensure your skin gets exactly what it needs.

Return Process

• 1.
  Initiate the Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring the products are at least 50% full and include any promotional gifts received.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.